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Terms and Conditions

TOURS, ACTIVITIES & EXPERIENCES

Dear Friends, Travellers and Clients,

Thank you very much for choosing us! The Peruvian system of services and products sometimes differs from your country. We strongly suggest you read the following carefully:

TRAVEL IN PERU

Bloody Bueno Peru operates in regions where standards of accommodation, transportation and services might not be those you would normally expect back home. However, we strive, with all care and skill, to provide the best service for our clients. Travelling in Peru requires flexibility, patience, broad-mindedness, good humour and an understanding that changes may be made without notice due to circumstances beyond our control (e.g. Force Majeure – see below). By booking any of our tours, you agree to allow Bloody Bueno Peru to make necessary changes without liability.

FORCE MAJEURE

This is any event that Bloody Bueno Peru cannot, even with all care, foresee or avoid. This covers events such as war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, natural disasters, strike, adverse weather conditions, fire or all similar events beyond our control. In this case, Bloody Bueno Peru will not accept liability and reserves the right to change, postpone or even cancel trips (this is a last option of course!).

INCREMENTAL CHARGE IN CASE OF PROTESTS OR STRIKES
(FORCE MAJEURE)

In the event of a protest or strike, which is not uncommon in Peru, it may be necessary to leave a day or even two days earlier than scheduled so that we are able to comply with other services. In this case, an additional fee will be charged to cover costs incurred.

RISKS

By booking any of our adventure trips (Inca Trail to Machupicchu, Salkantay Trek, Colca Canyon, Sacred Valley, Lares and more) you assume the risks associated with them. For these treks, Bloody Bueno Peru accepts no responsibility.

TRAVEL INSURANCE

We strongly advise you to take out travel insurance that covers accidents, medical expenses (including rescue and air ambulance) and emergency repatriation. We also recommend that it covers cancellations and loss of luggage. You can use a travel insurance comparison website to search and compare over 250 travel insurance plans to find the best policy to suit your needs.

Once you have purchased travel insurance, please forward a copy of the insurance company name and policy number by email or bring the information with you when you come to our office.

HOLIDAY OR ELECTION INCREMENTS

An extra charge of $35 USD per person is applicable for all treks (regardless of group / private option / size of group) starting on any of the following dates:

Christmas: Dec 22nd, 23rd, 24th, 25th

New Year: Dec 29th, 30th, 31st, Jan 1st

An extra charge is also applicable, if a trek leaves during election days (people are fined in Peru if they do not vote).

We use the extra charge to pay staff a bonus for working during holidays or to pay fines for not voting.

PRIMARY DEPARTURE DATE AND BACKUP DATE

By providing us with a primary date and a back-up date for your trek (classic Inca Trail, Lares, Salkantay, etc.), you automatically authorize Bloody Bueno Peru to use either of these dates for your reservation. Upon receipt of your booking form and payment of the deposit, Bloody Bueno Peru will send you an electronic receipt confirming the reservation of the trek and departure date. You should receive the electronic receipt within 48 hours.

PERSONAL DETAILS FOR BOOKING

Your passport number and other personal information must be valid. Please, advise us immediately if your passport number changes after booking your tour. This is especially important for booking the Classic Inca Trail. If we do not make a change in your official details, you may not be permitted to do the trek.

STUDENT RATE

If you are a student, you may be eligible for student rate for the Machu Picchu entrance ticket or Tourist Ticket. However, you must meet the Peruvian government requirements, as the discount is applied to the cost of your Machu Picchu ticket and is not something that we are able to negotiate. In order to receive the discount, you will need to send us a photo of both sides of your STUDENT CARD and a picture of your PASSPORT. It must be an original student ID, given from the university in PVC material and include university information, personal student information, student picture, expiration date valid only for one year, and must coincide with the year that student visits Machu Picchu. You will also need to bring the card with you and verify it at the Machu Picchu checkpoint. The discount only applies to students 25-years-old or younger. ISIC cards are NOT valid for the discount.

Please email us a picture of your student card and passport to the following email: info@bloodybuenoperu.com

isic card

MAKING A RESERVATION AND PAYMENT OF YOUR DEPOSIT

  1. In order to make a reservation for a Tour/Trek/Trip/Rental/Service with Bloody Bueno Peru, the client is required to make a 50% (or a minimum of $250 USD in the case that 50% of the total trip cost is less than $250 USD) deposit of the full price of the Tour/ Trek/ Trip/ Rental/ Service.
  2. Upon making a reservation, regardless of reservation method, Bloody Bueno Peru assumes that the client has read the Terms and Conditions.
  3. The reservation order becomes final on the date that Bloody Bueno Peru receives the client’s deposit. Upon receipt of the deposit, Bloody Bueno Peru will send the client an official receipt confirming the date and details of the tour. The receipt will act as the official contract between Bloody Bueno Peru and the client.
  4. All people named on the receipt are committed to the contract with Bloody Bueno Peru. The person who is indicated as the responsible party is regarded as having the permission of all persons whose names are on the receipt and verifies that all these people are fully aware and accept the Terms and Conditions of Bloody Bueno Peru.
  5. We require your personal details (full name, passport number, gender, nationality and date of birth, and a photocopy of your passport) at the point of making the reservation.
  6. Payment of the deposit can be made via any of the following options:
 
PAYPAL
Payments are subject to a commission of 8% which covers bank and fees applied by Paypal. The 8% will be added to the final amount.
ACCOUNT NAME: info@bloodybuenoperu.com
 
CREDIT OR DEBIT CARD
Are subject to a 5% commission, which will be added to the total amount. Payments can be made via a link online that we will send you or in our office with our IZIPAY machine.
 
BANK TRANSFER

Payments are subject to a bank commission of USD 25.00 that will be added to the total amount due. Please note that your bank may also apply charges. Please use the following details for payment:

BANK: INTERBANK
NAME: BLOODY BUENO PERU
ACCOUNT NUMBER: 420-3003614997
CCI: 003-420-003003614997-76
SWIFT: BINPPEPL
CURRENCY: DOLLARS
ADDRESS: AV. EL SOL 380, CUSCO 08002, PERU

WESTERN UNION
Please use the following contact details:
LOCATION: CUSCO, PERU
NAME: NATHALIE LOUISE ZULAUF
ID NUMBER: 001541731 (carnet extranjeria)
TEL: +51 930 161 243
EMAIL: info@bloodybuenoperu.com

All commissions must be paid by the client, ensuring that the total amount due is received by Bloody Bueno Peru.

PAYMENT OF FINAL BALANCE

CASH
In person at our office in Cusco
 
PAYPAL
Payments are subject to a commission of 8% which covers bank and fees applied by Paypal. The 8% will be added to the final amount.
ACCOUNT NAME: info@bloodybuenoperu.com
 
CREDIT OR DEBIT CARD
Are subject to a 5% commission, which will be added to the total amount. Payments can be made via a link online that we will send you or in our office with our IZIPAY machine.
 
BANK TRANSFER
Payments are subject to a bank commission of USD 25.00 that will be added to the total amount due. Please note that your bank may also apply charges. Please use the following details for payment:BANK: INTERBANK
NAME: BLOODY BUENO PERU
ACCOUNT NUMBER: 420-3003614997
CCI: 003-420-003003614997-76
SWIFT: BINPPEPL
CURRENCY: DÓRALES
ADDRESS: AV. EL SOL 380, CUSCO 08002, PERU

All commissions must be paid by the client, ensuring that the total amount due is received by Bloody Bueno Peru.

CANCELLATION POLICY

All cancellations must be made in writing to info@bloodybuenoperu.com.

  • Cancelations made 30 days or more prior to the start of the tour will be refunded 100%, less any tickets, services or reservations that are non-refundable.
  • Cancellations made between 15-29 days prior to the start date of the tour, will be refunded 50%, less any tickets, services or reservations that are non-refundable.
  • Cancellations made between 8-14 days prior to the start date of the tour, will be refunded 25%, less any tickets, services or reservations that are non-refundable.
  • Cancellations made between 1-7 days prior to the start date of the tour are non refundable.
  • The Ministry of Culture, service provider for Machu Picchu entrance tickets, only accepts date changes with a Peruvian Medical certificate. Changes are subject to a fee that the client will encore.
  • Changes and/or cancelation of train tickets are permitted and may be subject to a fee, that the client will encore.

CHANGES MADE BY CLIENT

The responsible party indicated on the receipt is the only person who can make changes to the Tour/Trek/Trip/Rental/Service. A $35 USD change of order fee is charged to make any changes. Though all efforts will be made to make the changes requested, they are not guaranteed and there may be additional costs in relation to these changes.

PLEASE NOTE THAT, FOR THE INCA TRAIL, PERMITS ARE NON-TRANSFERABLE, NON-REFUNDABLE, AND DATES CAN’T BE CHANGED.

CHANGES AND CANCELLATIONS BY BLOODY BUENO PERU

We always make our best efforts to carry out tours / services according to the original schedules as listed in the receipt. However, by entering into this agreement with Bloody Bueno Peru, the client accepts that necessary changes may need to be made to a Tour/Trek/Trip/Rental/Service due to predominant conditions (see ‘Force Majeure’ section above).

Bloody Bueno Peru reserves the right to change or cancel any facilities, services and substitute for reasonable alternative of comparable value.

In the event of a major change, the client will be notified as soon as possible. The client will have options with regards to accepting the change.

VERY IMPORTANT (1):

We strongly suggest spending time at high altitude (above 3000 meters / 9842 feet – in Cusco or another high altitude area) for a minimum of 3 to 4 days before undertaking your trek. This is in order to minimize the possible effects of altitude sickness. Also, you can help your body acclimatize by drinking plenty of liquids, adding a bit more sugar to your drinks, eating food rich in carbohydrates, avoiding cigarettes and alcohol, and drinking coca (ancient traditional leaf) tea. Diamox can also be helpful – please ask your doctor about purchasing any medications before traveling.

VERY IMPORTANT (2):

We recommend you arrive in Cusco, 48 hours or more before trek departure because occasionally, we need to leave earlier than scheduled in case of strikes or other events out of our control (see ‘Force Majeure’ section above).

TOUR BRIEFING

The night before your trek, there will be a pre-trek talk (briefing) where our guides will go through the major details and itinerary of the tour. It is the perfect time to ask any last minute questions and ensure you have all the correct equipment & clothing. A duffel bag will also be provided at this time.

Thanks again for choosing us and we look forward to seeing you in Cusco!

Bloody Bueno Peru. Team

Why Bloody Bueno? Because we are BLOODY GOOD!